FAQ

How to Order

When will I receive an item?
It takes around 4 business days (M,T,W,TH,F) for an order to be delivered.
Orders made and paid by 3PM (M,T,W,TH,F) will ship the same day and arrive in around 4 business days.
Orders placed during weekends and holidays will ship on Monday.

How do I pay?
We accept credit card, debit card, Paypal, Bitcoin, bank deposit, or Globe G-Cash. The details are provided when you checkout. We have partnered with Paypal to ensure the security of your card details. You can pay with any credit/debit card and you do not need to have a Paypal account.

Where is my order?
It normally takes 4 business days (M,T,W,TH,F) to deliver. If 4 days has already gone by and your order is still not with you, please notify us by sending us an email along with your order # so that we may track and follow up on it. We will do whatever it takes to get you your order.

Can I return or exchange an item?
We do our best to ensure your utmost satisfaction (please see our Satisfaction Guarantee), but in case of any problems, please read our Return Policy.

Do you offer rebates?
We do! We offer P100 rebate for every P5,000 purchase from our online store.
*Make sure you have an account and you are logged in.
You can start using your rebates by going into your account and clicking on coupons/rebates.
You can combine your coupons so that you can use them on your next order.To use a coupon, simply select your preferred coupon when you are checking out of the site and apply it or you can type the code.

Do you have an actual store that I can go to?
A select number of stores around the Philippines carry our products. You can find the list on the bottom of our home page.

For Wholesalers

Do you have wholesale prices?
Yes we do! Just send a message via our contact us form or email info@thehealthygrocery.com and inquire about buying wholesale.

About Superfoods?

What are Superfoods?
Superfoods are foods that have exceptionally high nutrient content that allow you to thrive!
In order to function well, your body expects a particular range of nutrients that may not be available in conventional food due to widespread depletion of soil minerals, use of synthetic hormones and antibiotics in large-scale farming, and the prevalence of harshly processed ingredients in common food products.
Superfoods help you meet and exceed your daily nutritional needs by supplying powerful concentrations of nutrients in easily absorbable and perfectly balanced forms. In addition, Superfoods are easy to consume and add to the diet. Adding even just one Superfood a day already makes a world of difference.
Use the power of Superfoods to help boost your immune system, nourish your skin and hair, improve or maintain your physique, enhance athletic prowess and libido, protect against toxins, stress, and sickness, and enjoy lifelong longevity!

How do I store your products?
Keep our products in a cool, dark, and dry place. Our packaging has a special layer to protect its contents from the elements but they cannot protect them from mishandling. Heat, light, and moisture are the enemy. If they are stored well, they can keep from a minimum of 1 year upwards to about 3 years.

What’s the easiest way to add Superfoods to my diet?
We recommend starting off by adding them to your green smoothies and then later on experimenting with recipes. A general rule of thumb is to let colors guide you. Similar colors usually go well together. We urge people to do their own research and explore the world of new possibilities!
Add more good stuff to push out the bad stuff!

How long will it take before Superfoods start working?
Superfoods are health foods and not miracle pills. They are sources of nutrition that are as real as the bananas you find in the market except that they have been dehydrated. You can not expect to have profound effects from eating just one banana!
Think of Superfoods as ingredients to a healthy lifestyle. They work much better if they are combined with lots of sunshine, fresh air, other healthy live food, exercise, and positive things!

Why go natural with Superfoods?
The Healthy Grocery products are different from most other health supplements on the market which are usually synthetic, isolated, and unusable by the body. We choose raw Superfoods that are as close to their natural state as possible in order to benefit from the nutrient synergy of their complete enzymes, vitamins, and minerals.
All our Superfoods are guaranteed to be natural, high-quality, bioavailable, and non-toxic.

Store Policies

Return Policy
Damaged and spoiled products, that have not been consumed, are eligible for return within 7 days of purchase. Please call or e-mail to arrange for returns. Customer pays for return shipping. Credit will be given after the product is returned and inspected. Our return policy applies to orders purchased directly through this website.

Purchase Policy
The products on this site are for personal use only. We accommodate bulk and wholesale orders for redistribution– please contact us to inquire. The Healthy Grocery reserves the right to refuse service to anyone, at any time, for whatever reason without notice.

Disclaimer
The products and health claims on this site have not been evaluated by FDA and are not intended to diagnose, treat, cure or prevent disease. Due to regulations, we are also unable to answer questions requesting medical/healthcare advice.
The information provided on this site is not intended as a substitute for professional medical advice.
Please consult with a healthcare professional before starting any diet, exercise, or supplementation. A healthcare professional can advise you regarding any potential adverse interactions between your current medication and nutritional supplements.
Everyone’s body is different, and we all react differently to particular products. Pay attention to your own body’s responses to determine what works best for you. While we are happy to share our own knowledge and experience with you, please be responsible for your own health by doing your own research and making your own informed decisions.

The Healthy Grocery® logo is a registered trademark
Pre-loader
×
Welcome Newcomer